More Five-Star Google Reviews, Asked for at the Counter
Text a review link while the bag is still in their hand. Reply to every review from the dashboard, and put the best ones on your site and your screens.
No Credit Card Required
Review Management for a Real Shop Floor
When someone searches for a store near them, Google shows a few businesses and a star rating. Recency matters as much as the total. A review from this week beats a pile of reviews from two years ago.
Most happy customers will leave one if you ask before they reach the parking lot, and if the link opens the review form directly.
- Text or Email From the CounterSend the Google review link before they walk out.
- Staff Get NamedCustomers mention who helped, which is gold for the next shopper and for your team.
- Reply Without Switching AppsSee new Google reviews and post the reply in RetailPortal.
- Reuse the Best OnesReviews can show on the website, the window screen, and a social post.
How Shops Use Review Management
After a Great Fit
The associate who spent twenty minutes on the fit sends the link.
After a Special Order Pickup
They waited for the part. Ask when they are happy it fits.
A Quiet Tuesday
Text last week's buyers who have not been asked yet.
Frequently Asked Questions
Do customers need a Google account?
Google requires one to post a review. Most people already have one through Gmail or their phone.
Can we reply to a three-star review?
Yes. Future customers read how you handle the mixed ones. Reply from the same feed as the five-star reviews.
Does this post reviews we wrote?
No. You ask real customers. You reply to what they write. You display the reviews Google already published.
Put Review Management to Work This Week
Every feature is included. Start a 14-day trial and set up the store you already run.
